In any organization, the flow of communication between people is vital to productivity, and plays a huge role in shaping organizational culture and influencing your experience of being at work.
When communication is open and easy, people are more likely to contribute their thoughts and ideas, accept accountability, and provide leadership.
When communication […]

Evelyn Lim, my friend at Attraction Mind Map, posed an excellent question in a comment on my last post entitled “A Great Perspective on Accountability”.
In case you missed it, I’ve pasted the comment, followed by my response, below.
At the risk of regurgitating stuff you’ve already read, I think this […]

For quite a while now, I’ve been planning to write a series on creating a culture of accountability. There’s a huge amount to say on the subject, and I think anyone in leadership can benefit from having a broad and thorough understanding of the role that accountability plays in shaping a healthy and vibrant […]

Continued from The Smooth Operator’s Calendar…
By providing a structure that tells you what needs to be done at any given time, a good calendar makes it possible to run your business according to your standard operating procedures or protocols, without having to constantly remember what to do, or worry about whether or not it’s getting […]

Last week, I wrote a little bit about the importance of documenting a set of operational protocols for your small business. This week, I want to take a closer look at how small business owners and executives can implement and manage these operational protocols, once they’re created.
The single most important tool for […]

keep looking »