Jul

1

Fostering Accountability

Category: Business Development, Communication Skills, Leadership, Management, Organizational Culture | 3 Comments

Evelyn Lim, my friend at Attraction Mind Map, posed an excellent question in a comment on my last post entitled “A Great Perspective on Accountability”.
In case you missed it, I’ve pasted the comment, followed by my response, below.
At the risk of regurgitating stuff you’ve already read, I think this […]

Jun

12

The Smooth Operator’s Calendar (Part 2)

Category: Business Development, Leadership, Management, Organizational Culture, Success | Leave a Comment

Continued from The Smooth Operator’s Calendar…
By providing a structure that tells you what needs to be done at any given time, a good calendar makes it possible to run your business according to your standard operating procedures or protocols, without having to constantly remember what to do, or worry about whether or not it’s getting […]

Jun

10

The Smooth Operator’s Calendar

Category: Business Development, Leadership, Management, Organizational Culture, Success | 1 Comment

Last week, I wrote a little bit about the importance of documenting a set of operational protocols for your small business. This week, I want to take a closer look at how small business owners and executives can implement and manage these operational protocols, once they’re created.
The single most important tool for […]

Jun

5

Becoming a Smooth Operator (Part 2)

Category: Business Development, Leadership, Management, Organizational Culture | 3 Comments

Continued from “Becoming a Smooth Operator (Documenting Your Operational Protocols)”
In the first half of this post, I made a case for the importance of documenting your business’s operational protocols. Let’s take finance, for example (although we could just as easily talk about sales, marketing, project management, administration, or any other area of your business). […]

Jun

3

Becoming a Smooth Operator (Documenting Operational Protocols for Your Small Business)

Category: Business Development, Leadership, Management, Organizational Culture, Success | 6 Comments

For most small business owners and entrepreneurs, running a business by the seat of the pants can be a very hard habit to break!
While the ability to think on your feet is incredibly important for putting out fires and making good short-term decisions, the long-term sustainability of your business depends on consistently and […]

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