For quite a while now, I’ve been planning to write a series on creating a culture of accountability. There’s a huge amount to say on the subject, and I think anyone in leadership can benefit from having a broad and thorough understanding of the role that accountability plays in shaping a healthy and vibrant […]

While we’re on the subject of calendars, I thought I’d share with you an excellent post from HR World that I stumbled on last week.
This article offers a really useful list of time management tips. I couldn’t have done a better job myself, so they should get the credit!
Here’s an […]

Continued from “Becoming a Smooth Operator (Documenting Your Operational Protocols)”
In the first half of this post, I made a case for the importance of documenting your business’s operational protocols. Let’s take finance, for example (although we could just as easily talk about sales, marketing, project management, administration, or any other area of your business). […]

For most small business owners and entrepreneurs, running a business by the seat of the pants can be a very hard habit to break!
While the ability to think on your feet is incredibly important for putting out fires and making good short-term decisions, the long-term sustainability of your business depends on consistently and […]



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